Getting Started
1. Develop Your Artwork
Start strong! The success of your project hinges on the correctness, completeness and timeliness of your artwork. Start by downloading of one of our 200+ house templates or upload your own design. Be sure your digital artwork uses the correct color models and image file formats, includes composites for all die press projects and is clear of copyright infringements. Get our New Account Packet for more details.
5. Approve Your proof
Make it right the first time! If your project requires a proof, one will be accompanied with an approval form. This form covers information about the project, proof dates, a checklist of areas to examine, an area to list changes, a proof acceptance checklist and signature approval area. Once completed, email this form back to us by the “Approve By” date to finalize your artwork and move to the next step. Get our New Account Packet for more details.
2. Get an Estimate
Getting estimates is a breeze! Email your complete project specifications with composite PDF artwork files and we will do the rest. In addition to quantity and deadline, be sure to include stock, imaging, finishing and transportation information. Your specifications will be entered into our production management system that not only creates estimates, but handles work orders and invoicing. Get our New Account Packet for more details.
6. Deliver Your Material
If your project requires material you will provide, our shipping and receiving department is open between the hours of 8:30 am and 5:00 pm EST Monday through Friday. We have ground-level access for cars and vans and dock-level access for box trucks and tractor trailers. Additionally, we have fork lift and pallet jack material handling equipment for palletized material. Get our New Account Packet for more details.
3. Request Samples
Samples help bring project ideas to life! We provide both “No Charge” and “For Fee” samples. “No Charge” samples include previously produced job examples and production materials in our inventory. “For Fee” samples include samples that must be created through our production process or production materials not in our inventory. Get our New Account Packet for more details.
7. Check Your Email
All good things come to those who wait! Project questions, proofs, updates, issues, completion notifications, shipper tracking numbers and invoices will be communicated to you via email. Quick response to each of these emails will minimize delays and keep your project on schedule. Get our New Account Packet for more details.
4. Place Your Order
It’s show time! Email your purchase order with complete project specifications or estimate number and your artwork files. If this project has not been estimated, provide your quantity and deadline, as well as artwork, stock, imaging, finishing and transportation information. If this project has been estimated, provide your estimate number, quantity, deadline and all specification changes. This information will be used to create a work order detailing everything necessary to correctly produce your project. You will also be required to pay your deposit at this time. The deposit allows us to order paper and get your project into production. Get our New Account Packet for more details.
8. Pay Your Balance
Exhale! Your idea is now reality and it’s time to take care of the remaining balance. Contact your Project Manager to confirm your balance and provide credit/charge card information. If you have a trade credit account in good standing, we will invoice you based on payment terms of net 30. Trade credit accounts are offered to companies that resell our products and services, have positive credit histories with three trade vendors, commit to annual spending of $2400, agree to payment of invoices within 30 days and adhere to additional terms. Get our New Account Packet for more details.